Our service providers

Safety and reliability are our highest standards.

In order to offer our customers the best possible service, we sometimes use external partners. You can be sure that we select our partners with the utmost care and check them in accordance with legal requirements. We maintain a confidential – usually long-standing – business relationship with all the partners listed here.

It is possible that some of these service providers may come into contact with our customers’ personal data as part of our hosting services. We list these other processors below in accordance with Art. 28 (2) GDPR.
Whether and to what extent the listed companies actually come into contact with your personal data depends on the products you have booked with us. Please refer to the respective descriptions.

Cloud Linux / Imunify360

Server-side firewall and malware scanner
Completed “EU GDPR DATA PROCESSING ADDENDUM” is available.

Provider:
Cloud Linux, INC.
2318 Louis Rd, Suite B
Palo Alto, CA 94303-3635
USA

Plesk

Server Control Panel Software
In Preparation on GDPR compliance.

Provider:
Plesk International GmbH
Vordergasse 59
8200 Schaffhausen
Switzerland

WP Rocket

Server-side caching plugin for WordPress
Can be configured by the customer. This plugin is part of our multi-level “RocketCache”.

Provider:
SAS WP MEDIA
47 rue Duquesne
69006 Lyon
France

Stream

WordPress plugin for logging user activity Only used by Update Service customers. No data transfer to third parties. Deletion of entries after 30 days. Provider: XWP.co Pty Ltd. PO BOX 537 Chelsea 3196 Victoria Australia